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Re: [vox] Best Buy / Geek Squad told a customer installing Linuxvoids warranty
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Re: [vox] Best Buy / Geek Squad told a customer installing Linuxvoids warranty



Bill Kendrick wrote:
>   ...
>   "The manager of the Geek Squad informed me that installing Ubuntu
>   Linux on my machine voided my warranty, and that I could only have it
>   serviced if the original Windows installation was restored.
>   Furthermore, he insisted that the touchpad and power adapter
>   had been broken because I installed Linux. Another employee ridiculed
>   me for insisting that Linux couldn't cause a hardware issue, saying
>   'Sure, I don't know anything, I just work for Geek Squad!'  The entire
>   department was hostile, acting as if I was now a problem rather than a
>   customer."
>   ...
>   [the reader then re-installs Windows & returns to the store]
>   ...
>   "The Geek Squad manager [...] said that Linux had permanently voided
>   my warranty, and again insisted Linux had caused the computer's
>   hardware problems."


	I also had a sales person tell me they would not sell a computer
	without an OS.

	If I remember right isn't wasn't a law passed which required
	computers to be sold without an OS? If so does anyone have a
	URL for it?

							Tony
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