Re: [vox] Laptop recommendation

["Carl Boettiger" <cboetMAPStig@gmail.com>]

Understandable, though I've definitely had better support from
System76 (http://system76.com/index.php?cPath=28) then from HP, which
was a nightmare (had a faulty graphics card and had the machine
shipped back and forth 3 times before they replaced the whole
computer, not to mention the hours on hold with people who made me do
the same reformatting song and dance every time.  Admittedly it was
made worse by the fact that they didn't support linux).  I've had
excellent support from system76 that is both rapid and knowledgeable,
an experienced reflected by many other customers:
http://ubuntuforums.org/showthread.php?t=343798

While I'm sure that Dell will be a solid buy, my reason for going to a
smaller company was precisely to get better support, a conviction I
got from reading the views of other customers and which has proven
true for me.

-Carl



On Wed, May 28, 2008 at 12:57 PM, Bill Kendrick <nbs@sonic.net> wrote:
> On Wed, May 28, 2008 at 11:48:29AM -0700, jim wrote:
>> more bang important per the little bit of
>> bucks and possible hassles of transit and
>> long-range support.
>
> Well, honestly, my wife Melissa also encouraged me to pick
> a big company I know I can get support from, versus a small one.
> ... considering the importance of the purchase. :)
>
> -bill!
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