Re: [vox] [OT] Budget Surplus - How Do I Spend It?

[Rod Roark <rMAPSod@sunsetsystems.com>]

On Friday 14 May 2004 09:12 am, Marc Elliot Hall wrote:
> On Fri, May 14, 2004 at 09:06:38AM -0700, Rod Roark wrote:
> > You seem to have discovered a major flaw in the Free
> > Software model.  The damn stuff's free.
> 
> Yeah. Isn't that great? It just doesn't do what we need it to without
> massive amounts of tweaking. If we buy a commercial package of, say,
> help desk software, the tweaking is included in the "price". With Open
> Source - Liberum, for example - the baseline functionality is there, but
> to make it work with our business processes, we still need to dedicate
> substantial additional resources. That's hard to sell to upper
> management. 

$200K sounds pretty substantial to me.  I expect most Free
Software authors will happily do all kinds of customization
and tweaking for you if you pay them for it.

-- Rod
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